Client Testimonials

We are honored to have collaborative, long-term relationships with our clients. Our portfolio is filled with repeat clients and client referrals because they know we strive to deliver a superior building experience and final product.

Residential Renovation

“Our Project Superintendent made us feel important as clients, he didn’t balk at the warp speed of this renovation and got it done with a smile, and then some. Even things not in his wheelhouse, he provided me with trusted referrals and is checking in to make sure there is follow through. I could go on and on.  He is truly the best!”

Kia and Brad Copithorne
Residential renovation in Asheville, NC

Commercial Renovations


“Our experience with BUILD was outstanding. Jay, Jake, and the entire team were professional, hardworking, and extremely helpful. It was a true partnership in every sense. There were no lapses in communication and a go to person, usually Jake, was always on site to answer our many and sometimes annoying questions.

I have managed over 10 office buildouts for Hahn Loeser and few, if any, were as smooth as our Naples buildout. Jay was in the loop on everything, which was very comforting to us.

I 100% recommend BUILD for renovation. You will not be disappointed.”

Rob Cundiff, Director of Facilities
Hahn, Loeser & Parks LLP

Commercial Renovations

“We have had the pleasure of working with Jay Howard & BUILD on dozens of projects for the past 9 years. We have repeatedly chosen to hire Jay and BUILD because they understand how to work with us and there is no project too challenging for them.

Most recent, BUILD successfully completed an $11+ million dollar, 60,000+ sf renovation and expansion for us at the heart of our corporate headquarters. With Jay Howard’s leadership, BUILD accomplished all of the goals we established for this multi-phased project. Our needs dictated the schedule be run 20 hours per day 6-7 days per week for over one year and BUILD delivered. Each phase of the project was delivered ahead of schedule and to the highest quality level.

We can, without hesitation, endorse and refer Jay Howard as an outstanding General Contractor.”

David Bumpous, Sr. Director of Operations

Bespoke Homes

“BUILD was amazing. The project manager just got me. He really understood my vision and always found ways to improve upon my ideas and bring them to life. This home offers so many different experiences,” states homeowner and ESPN celebrity Colin Cowherd. “We’ve created a place where we can entertain and let loose with our friends, as well as, spend quality time with our family.”

Colin & Ann Cowherd

High Rise Renovation

“I can say, with 100% certainty, that our relationship with BUILD, LLC has been the most memorable and the most awesome building experience that my husband and I have had to date. This is the 8th home/condo that we have built in our married life and Rob Zella, “bar none”, was the best, most professional, most articulate, most knowledgeable and most understanding project manager that we have ever worked with.

I am just amazed as I am grateful that there are still people left in the world like Rob Zella and the BUILD, LLC crew!”

Home owner
Mystique at Watermark Place

Condo Amenity Renovation

“Each project that we have employed BUILD to manage has gone well and the results exceed expectations. Scott McConnelee is a pleasure to work with and has always made us feel that we are BUILD’s most important customer. I have advised the board that we should hire BUILD for any project that requires contractors because of the success we have had. Scott has done an outstanding job, saved us countless headaches and delivered above our expectations.”

VYRC Board Member
Vanderbilt Yacht & Racquet Club

Condo Renovations

“Rob Zella was fabulous! In all my years of remodeling and building homes I have never experienced someone as polite, professional, and willing to please with everything I ask. He is so pleasant and kind in every way. I have cards of his to pass out to people in our building.

I would have never recommended any of our previous contractors. Rob Zella and BUILD will be highly recommended by my husband, Ed, and myself.”

Denise Hart

Restaurant Construction

“The details on the restaurant were completed perfectly.  The wood trim was finished nicely, tile installed well, and the ceiling looked great.  The restaurant was built very well and set the standard high.”


Feedback BUILD received from Culver Franchising System’s Construction Coordinator (from a fellow general contractor who saw BUILD’s work at the Culver’s in Salisbury, North Carolina)

Commercial Construction

“BUILD delivered on time and under budget. They provided invaluable advice during pre-construction and dealt with all of our project issues (every project has them) with professionalism, candor, and with an understanding of the customer’s view point. The few project changes required were handled with the owner’s best interest in mind and negotiated heavily with the subs. They stood behind their work, held their subs accountable, and addressed punch and warranty items quickly and without problems.

I have experience with a lot of contractors in the area, and can say we are lucky to have such a good group to pick from however BUILD is by far the best. I highly recommend this firm.”

Danville Leadbetter,  Principal
Spaulding Point Development

Tenant Build-Out

“Just want to say thanks to BUILD Carolina for all your help getting the store open and up and running. I know you had to shift some things around to make it work and I really appreciate it. The team you sent to work were professional and great to work with and very accommodating!  Again, thank you for all your help!”

Roy Gass
Frugal Backpacker in Greenville, SC

Condominium Renovation

As our project in Mystique winds down,  I feel compelled to send a note concerning the Project Superintendent.

“I have no doubt that you know he shows up early and stays late. He has gone above and beyond in every aspect of his responsibilities. He has been forthcoming, honest, and diligent. In today’s world, I believe that we do not say thank you enough and we do not recognize excellence nearly as often as we should.  He has stood on the front lines with a smile on his face the entire time. He has always answered my calls, texts and emails, he truly seems to care.”